eclectic games Event Tickets FAQs
We run events and tournaments in our store’s games room most evenings and most weekend days!
See our events schedule & Buy event tickets
How do I buy my ticket?
Event tickets can be purchased in-store or through our website.
Where do I find the tickets on the website?
Tickets can be found under the Event Tickets tab on our website at the top of the homepage (or the menu button in the top left if viewing on mobile).
Sometimes we run multiple events for the same game, such as for pre-releases. Please ensure you’re buying your ticket for the right timeslot!
How far in advance can I buy my ticket?
We will make tickets for the next instance of our regular weekly events available a week in advance. For example, if the event runs on a Thursday evening, tickets for the next event will be available to purchase from the previous Friday morning. Tickets for Weekend events will usually be available further in advance but may vary on a case-by-case basis.
Can I buy tickets for myself and all my friends?
Yes, however, you will need to include the details of the other attendees in the delivery instructions section if checking out online so that we can add them to our events list.
What do I need to know for card game events?
Unless the event is a sealed event or one where the ticket clearly states that decks will be provided, as a general rule, you are expected to bring your own decks. However, we do have a lovely community and the players are often happy to help out a new player and lend them decks on the night. Join our Discord server to chat with the other players!
In order to distribute promotional products and participate in our events, all players are required to be signed up with the third-party platform run by the game's publisher. These are:
- Magic The Gathering: Companion App
- Star Wars Unlimited: Melee
- Lorcana: Ravensburger Play Hub
- Pokémon: Pokémon Trainer Central
- Yu-Gi-Oh!: Yu-Gi-Oh! NEURON
- Riftbound: UVS account & Riot account
I registered for the event on another site, do I still need to buy a ticket?
You will need to purchase your event ticket via our website or in-store in order to secure your place. Registering for the event on other platforms, such as Neuron or UVS, does not guarantee entry!
How much are tickets?
Generally, regular evening events will be £6. Events which have a substantial product requirement such as Draft or Sealed format card tournaments, or which attract a particular level of prize support or staff overhead, will have a ticket price that reflects this.
Will I be sent a physical ticket?
Your proof of purchase is all that’s necessary to gain entry to our events. If you’re purchasing your ticket via the event tickets on our website, you will receive your proof of purchase immediately after check out and via email.
If you’re purchasing your ticket in-store you will be given a paper receipt and we will also ask for your names to add you to the events list.
Can I cancel my ticket?
Yes! Our event refund policy:
- Players who contact us prior to the day will get a full refund minus admin fees. Contact us here.
- Players who cancel on the day but prior to the event will only get a refund if we can fill their space.
- Players who do not turn up for the event: there is no refund.
What are the rules about attending events?
We cover this in our Games Room FAQs, but the main gist is: be nice and courteous to others and the room!
Are you wheelchair accessible?
Unfortunately, our games room is located downstairs and not wheelchair accessible.
What are the special rules for Prerelease Events?
Buying a Prerelease ticket means that you are committing to playing in our event. Players may not purchase tickets to take the kit without also playing in the event and are expected to play in the event with some exceptions (emergencies and problems with transport), in which case they may collect their kit after the event concludes only if we cannot fill their space. This will be decided on a case-by-case basis, however, we will always prioritise players in attendance.
Players cannot buy additional tickets to get extra kits, as this takes seats away from their fellow players.
Players who attempt to game the system by buying additional tickets to gain extra kits will have the additional tickets refunded minus a 10% admin fee. Repeated offences may lead to player bans.