If you are not completely satisfied with your order, we guarantee to exchange any goods or refund the cost of the item, provided you contact us within 14 days of receiving your order.
Before returning unsatisfactory goods please contact us for a returns number.
PLEASE NOTE: Eclectic Games is not responsible for costs incurred in supplying or returning correctly supplied and undamaged goods, and we reserve the right to charge a handling fee of up to 25% of the value of the goods. We recommend that returned items are sent by Recorded Delivery (or an alternative trackable delivery option), as we cannot be held responsible for goods lost in transit. In the case of wrongly supplied or damaged goods we will refund your postage costs.
Eclectic Games reserves the right to alter or amend the specifications and/or prices of the products offered for sale, or withdraw them completely without prior notice.
Our Guarantee is in addition to your statutory rights.