Customers have two options for receiving physical products purchased from our website. They may either be collected from the shop ('Click and Collect') at any point during our regular opening hours at no extra cost, or they can be delivered to a UK address ('Delivery') at an additional fixed cost. We are not offering delivery to addresses outside the UK at this time.
We use courier services to deliver on the next working day for orders placed before 12 noon, Monday to Friday. Orders placed before 12 noon will be dispatched on the same day, and should be delivered on the next working day. Orders placed after 12 noon will be dispatched on the following working day, orders placed on a Friday afternoon, Saturday and Sunday will be dispatched on Monday.
Our default delivery charge is currently £5.95, for parcels up to 10kg.
The 'UK Mainland' delivery charge covers Next Working Day tracked delivery by courier, with notification via phone or email, for UK addresses, excluding those on the Isle of Wight, the Isle of Man, and the Scottish Highlands and Islands.
The 'UK Non-Mainland' delivery charge is for Isle of Wight, Isle of Man, Scottish Highlands and Scottish Islands. It is usually a 2 day tracked service.
Eclectic Games uses DPD as their preferred courier, but will substitute other services or carriers as required for the best combination of efficiency and cost effective, reliable service.