Delivery
What can I order?
Most items on our website can be ordered to your home. Please note that all of our event tickets are e-tickets only!
Can I just pick it up from your shop?
Yes! Please make sure you select the "I would like to collect my order in store" option during the checkout. You can see our opening hours and shop location on our contact page!
How much does it cost?
It is £6.50 for parcels up to 10kg.
Collecting your order from our shop is free!
When will my order arrive?
If your order is placed before 12 noon Monday to Friday, we'll dispatch your parcel on the same day. Orders placed after 12 noon will be dispatched on the following working day, orders placed on a Friday afternoon, Saturday and Sunday will be dispatched on Monday.UK Mainland (excluding Scottish Highlands and Islands):
If your order is for the UK mainland, it should arrive the next working day if you've ordered before 12 noon.
Non-Mainland UK
For orders to the Isle of Wight, the Isle of Man, and the Scottish Highlands and Islands, and Northern Ireland, the parcel will be shipped with a two-day tracked service.
What couriers do you use?
For UK mainland we use InXpress to arrange deliveries with DHL and UPS. For orders to non-mainland UK we usually use Royal Mail Tracked 48.
We frequently review our shopping options and will substitute other services or carriers as required for the best combination of an efficient, cost effective, and reliable service.